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President and Director of Operations

Dave Mackereth has been working in the field of mobility aids for more than 25 years. He held various roles in the mobility industry, from general manager to production, before co-founding Triumph Mobility in 2012.

Dave loves designing walkers from scratch and spends many hours creating prototypes in wood (and more recently using 3D printers!). He also loves seeing the look on customers’ faces when they are fitted with a mobility device that will help make their lives easier and more independent. Dave holds a degree in economics from Carleton University and is a huge football fan (that’s “soccer” to his Canadian colleagues) who has been known to put on face paint to support his home country of England.

Customer Service and Account Manager

Karen Routh is Triumph Mobility’s customer service manager, account manager, and the first point of contact for many new Triumph customers. Karen brings over 45 years of customer service experience to the company, and loves to make clients feel comfortable and heard. She is an active, adoring grandmother who loves to travel and practice photography, particularly in the mountains of California.

Accountant

Emma Shi rules the books at Triumph as resident accountant. She brings 10 years of previous accounting experience to the company, as well as a diploma in Business Accounting from Algonquin College. Probably not surprising then that her biggest obsession is numbers. She also loves being part of a team that makes seniors' and other clients' lives easier and more joyful.

Web Designer

Hong Nguyen is Triumph Mobility's resident web designer and online marketing specialist, bringing past experience working for agencies, startups and other organizations to the role. She finished her program in graphic design at Algonquin College and she loves putting her skills to use for a new client base here at Triumph! On the weekends you might just find her hanging out in a karaoke room.

Inside Sales Representative

Anastasia Gritziotis is the friendly voice providing helpful answers to our Triumph Mobility dealers and advice to our customers. With intel and advice on all our products, she collaborates with the entire team. Anastasia loves that her position at Triumph allows her to add even more of a people focus to her previous administrative experience, and says her purpose in life is to help people boost their health and wellness.