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President and Director of Operations

Dave Mackereth has been working in the field of mobility aids for more than 25 years. He held various roles in the mobility industry, from general manager to production, before co-founding Triumph Mobility in 2012.

Dave loves designing walkers from scratch and spends many hours creating prototypes in wood (and more recently using 3D printers!). He also loves seeing the look on customers’ faces when they are fitted with a mobility device that will help make their lives easier and more independent. Dave holds a degree in economics from Carleton University and is a huge football fan (that’s “soccer” to his Canadian colleagues) who has been known to put on face paint to support his home country of England.

Customer Service and Account Manager

Karen Routh is Triumph Mobility’s customer service manager, account manager, and the first point of contact for many new Triumph customers. Karen brings over 45 years of customer service experience to the company, and loves to make clients feel comfortable and heard. She is an active, adoring grandmother who loves to travel and practice photography, particularly in the mountains of California.

Accountant

Emma Shi rules the books at Triumph as resident accountant. She brings 10 years of previous accounting experience to the company, as well as a diploma in Business Accounting from Algonquin College. Probably not surprising then that her biggest obsession is numbers. She also loves being part of a team that makes seniors' and other clients' lives easier and more joyful.

Web Designer

Business Development Specialist

Cynthia Benoit is Triumph Mobility's Business Development specialist, our talented liaison between our dealer network and others who champion and sell our products. With 25+ years of experience in outside sales, mainly in the office furniture industry, Cynthia is a pro at connecting with people and also passionate about Triumph products. Her interest in getting quality mobility support into the hands of customers has only grown as she watched her own parents age. When she's not at work, you can find Cynthia in the garden or reading a good book.